Returns & Exchanges
At Sideways, we want to ensure you have the right gear for your next adventure; if you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Gear
Place the unused sports equipment in its original packaging, ensuring all tags and protective seals remain intact.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing